Here you’ll find the latest industry insights on timely banking/credit union topics, product and informational videos, and original content drafted by Velocity’s subject matter experts.
White Papers
Our white papers are drafted by Velocity’s subject matter experts and feature in-depth research, trends and informed views on a variety of timely banking topics.
White Paper:
The Reacquisition Imperative: Why Financial Institutions Must Reacquire Customers Through Digital Engagement
This white paper reveals that consumer engagement is a strong predictor of—and driver of—relationship strength. But, what is consumer engagement? What drives engagement? Download this free paper to learn the answers to these questions and more.
White Paper:
Velocity Solutions Community Bank Recovery Series
Part V
Small Businesses: Provide Relief Through Efficient & Digital Loans
In Part V, we shift to the small business community and discuss how they need reliable and affordable short-term liquidity from their trusted community financial institutions.
White Paper:
Velocity Solutions Credit Union Recovery Series
Part IV
Your Consumers: Smart Strategies for Providing Short-Term Liquidity
In Part IV, we’ll discuss how the current economic crisis is affecting consumers’ financial behavior, and various strategies and options for providing short-term liquidity to your members in a time when they need your support more than ever.
White Paper:
Top 5 Challenges for Banks in 2020
We’ve identified the most daunting challenges facing community banks in 2020. But here’s the good news: your bank can convert these challenges into opportunities to boost revenue and provide superior customer service in the process.
White Paper:
Velocity Solutions Credit Union Recovery Series
Part V
Small Businesses: Provide Relief Through Efficient & Digital Loans
In Part V, we shift to the small business community and discuss how they need reliable and affordable short-term liquidity from their trusted community financial institutions.
White Paper:
Velocity Solutions Credit Union Recovery Series
Part III
Why a MANAGED Overdraft Program Matters More Post-Crisis
As consumers across the country begin to recover financially, they’ll need overdraft services more than ever. As a credit union, you have to strike a balance between supporting your members’ short-term liquidity needs while managing the increased risk to your institution.
White Paper:
Velocity Solutions Community Bank Recovery Series
Part IV
Your Consumers: Smart Strategies for Providing Short-Term Liquidity
In Part IV, we’ll discuss how the current economic crisis is affecting consumers’ financial behavior, and various strategies and options for providing short-term liquidity to your customers in a time when they need your support more than ever.
White Paper:
Velocity Solutions Credit Union Recovery Series
Part II
Revive and Reengage Member Swiping & Deposit Activity
Examine how the crisis has negatively impacted debit card transactions and deposit activity, and how other financial institutions are successfully combating these challenges in their recovery strategies.
White Paper:
Velocity Solutions Community Bank Recovery Series
Part III
Why a MANAGED Overdraft Program Matters More Post-Crisis
As consumers across the country begin to recover financially, they’ll need overdraft services more than ever. As a community bank, you have to strike a balance between supporting your customers’ short-term liquidity needs while managing the increased risk to your institution.
White Paper:
Velocity Solutions Credit Union Recovery Series
Part I
Top 5 Recovery Challenges for Credit Unions Post-Crisis
Is your credit union prepared to tackle the unprecedented challenges facing you in the months ahead? Download Part I of Velocity Solutions’ Six-Part Credit Union Recovery Series.
White Paper:
Digital Lending’s Top 3 Features
There are countless benefits to implementing a digital lending platform for community financial institutions that can lead to bottom-line savings and increased income.
White Paper:
Is Your Overdraft Program a Black Box?
Do you really understand how your overdraft management program calculates overdraft limits? Can you explain the specific factors, trends and overrides that determine the overdraft limit?
White Paper:
Velocity Solutions Community Bank Recovery Series
Part I
Top 5 Recovery Challenges for Community Banks Post-Crisis
Is your bank prepared to tackle the unprecedented challenges facing you in the months ahead? Download Part I of Velocity Solutions’ Six-Part Community Bank Recovery Series.
White Paper:
Top 5 Challenges for Credit Unions in 2020
We’ve identified the most daunting challenges facing credit unions in 2020. But here’s the good news: your credit union can convert these challenges into opportunities to boost revenue and provide superior member service in the process.
White Paper:
Velocity Solutions Community Bank Recovery Series
Part II
Revive and Reengage Customer Swiping & Deposit Activity
Examine how the crisis has negatively impacted debit card transactions and deposit activity, and how other financial institutions are successfully combating these challenges in their recovery strategies.
White Paper:
Alternative Data is Here to Stay
Alternative data in lending is here to stay, and financial institutions that do not have a strategy in place to utilize this powerful tool will be limiting their lending potential.
White Paper:
Break Down Your Data Silos to Build Up Your Revenue
Banks and credit unions that are seeking to become more efficient, productive and agile need to centralize their data in order to build up their revenue!
White Paper:
Top 5 Challenges for Financial Institutions in 2020
In working with our nearly 500 clients, we’ve identified the biggest challenges we’ve observed and heard about, and outlined the opportunities that these daunting challenges present for your financial institution in the coming year.
White Paper:
Is Your Overdraft Program UNMANAGED?
Is your financial institution offering only static, one-size-fits-all overdraft limits? Giving every account holder the same overdraft limit means you’re working with an UNMANAGED program and limiting your ability to manage charge offs and address risk.
White Paper:
Digital Lending Increases Efficiency & Profitability
Learn how banks and credit unions can deliver commercial & retail loans quickly, conveniently and profitably.
White Paper:
The Dramatic Evolution of Automated Overdraft Systems
In this white paper, learn how managed overdraft limits and custom communications combine to provide better service while addressing compliance directives.
Articles
Browse Velocity-produced articles and review company press releases.
Article:
A Paradigm Shift: Digital Lending in the “New Normal”
In response to the unprecedented COVID-19 pandemic and subsequent CARES Act, the rate of adoption and utilization of digital lending technology on behalf of borrowers and lenders has increased dramatically.
Article:
This Isn’t Your Dad’s Economy: Americans are Struggling and Community Financial Institutions Can Help
This isn’t your dad’s economy. Many of today’s consumers are struggling with a lack of cash and retirement savings. Consumers and the government agencies are counting on community banks and credit unions!
Article:
The Need is Real for Affordable Short-Term, Small-Dollar Loans
Many consumers would prefer to obtain responsible, affordable short-term loans to manage liquidity needs. Community FIs can provide these loans through automated processes and partnering with a fintech provider.
Article:
The Evolution of Overdraft – It’s not the Wild West Anymore!
Velocity EVP Steve Swanston discusses the evolution of overdraft services, from the early days of the “wild west” to the more recent management of overdraft as a valuable service and compliant line of business.
Article:
The CFPB’s Payday Lending Rule is a Grand Slam for Banks and Credit Unions
The CFPB issued its final payday lending rule in October 2017. As written, it promises to offer community banks and credit unions significant benefits for providing small-dollar loans to their consumers.
Article:
10 Considerations When Realigning Your Bank’s or Credit Union’s Overdraft Program
Is your financial institution considering a new overdraft program? Tim Barrett, Velocity DDA Strategist, outlines ten critical factors that should affect your decision.
Article:
So, You Think You’re Finished with Reg. E Outreach? You’re Not!
A proactive, compliant Reg. E outreach effort needs to be ongoing at your bank or credit union to maximize account holder service and prevent the loss of business and overdraft fee income.
Article:
Overcome the Challenges of Becoming a Data-Savvy Financial Institution
Velocity CEO Christopher Leonard talks to CUInsight about the challenges faced by community financial institutions in using their data in meaningful, actionable ways.
Article:
Monitor These Data Points for Improved Bank and Credit Union Growth & Service
In order for community financial institutions to grow, they need to consistently monitor and measure critical account data points and modify their procedures accordingly.
Article:
Avoid the “Checking Account of the Month Club” Headaches
You’re wasting valuable time if you present new account holders with a “menu” of checking account options. Keep it simple and save that time building a relationship with your new account holder!
Article:
It’s ‘Game On’ in the Battle for Bank & CU Deposits
Community financial institution management teams must develop strong deposit strategies that ensure future growth and institutional stability.
Article:
Fintech & Financial Institutions: Friends, Not Foes
Consumers are increasingly demanding new technology, and community financial institutions have to keep pace! To do so, they must collaborate with fintechs and work together to create a synergy that neither entity can achieve alone.
Article:
Don’t be THAT bank or credit union. Offer short-term loans to your account holders.
American consumers need cash, and the big financial institutions they once relied on have lost—and keep losing—their trust. It’s time for community financial institutions to step up!
Article:
Does Your Overdraft Management Program Offer These 5 Critical Features?
Does your overdraft solution meet the needs of your account holders, your regulators, your staff and your board of directors? Make sure it offers these 5 critical features!
Article:
Do You Own the Transactional Relationship with Your Account Holders?
In your goal to become your account holders’ primary financial institution, are you doing everything you can to secure their loyalty?
Article:
Does Your Bank or Credit Union Have Digital Lending FOMO? It should!
Does your bank or credit union have the “Fear of Missing Out” on digital lending? You should! Here are the top reasons why you’re missing out!
Article:
Maximizing Digital Security: 5 Things Banks & Credit Unions Need to Do Now
In our digital world, the opportunities for cybercriminals to access confidential information, steal identities and misappropriate funds increases exponentially. Here are the top 5 measures you should take.
Article:
A Data-Driven Overdraft Program Boosts Purchasing Power for Consumers, Businesses
Industry articles, lawmakers and even financial institutions may not realize the positive economic impact that overdraft programs provide—not only to consumers, but to the economy at large.
Article:
How do you create a competitive product lineup? Three is a magic number.
If your bank or credit union is evaluating your deposit products and whether they’ve evolved with industry changes, learn why we recommend the power of three.
Article:
Talking to Customers & Members About Reg. E Doesn’t Have to be Painful!
Are your employees presenting Reg. E options to your account holders in a way that is clear, consistent, compliant and objective?
Article:
Why Community Financial Institutions Need to Offer Dynamic Overdraft Limits
American consumers differ dramatically in their income levels, deposit behavior, transactional activity and ability to repay. So why would you offer the same limit to all your account holders?
Article:
Gaining Ground – How Community Financial Institutions Can Win the Battle for Deposits and Grow Revenue
The war for deposits is fiercer than ever, but community financial institutions can win the battle for deposit share from their larger rivals.
Article:
Checking Account Growth – It’s Go Time!
Each new customer or member who enters your branch is a great opportunity. This visit may be the most time you ever spend with them, so make it count!
Article:
Capitalize on Overdrafts with a Consumer-Focused, Data-Driven Solution
Financial institutions that manage overdraft with outdated programs cannot capitalize on the opportunity to improve service and compliance.
Article:
Are Customer & Member Sales Programs Dead?
It’s always a good time to teach your front line staff how to sell strategically and with a renewed customer/member focus.
Article:
5 Reasons Why You’re Not Offering Short-Term Loans. And Why You Should Reconsider.
We’ve compiled the top 5 reasons why community financial institutions are not offering short-term loans, and why they should reconsider!
Article:
Unlock the Value of Your Financial Institution’s Data
The proliferation of customer/member data and the ability to use it open up countless new service and revenue opportunities. But does your institution know how to put that data to work to boost service and performance levels?
Videos
View videos that focus on Velocity’s suite of solutions, client testimonials, and brief product demos.
Video:
Hear From Your Peers: Legend Bank
This is the third segment of Velocity’s new video series: “Hear From Your Peers,” a quick interview with our bank and credit union clients, discussing their experiences during and post-COVID crisis. This video features Toni Lucky, CRO of Legend Bank.
Video:
Hear From Your Peers: Marine Federal Credit Union
This is the second segment of Velocity’s new video series: “Hear From Your Peers,” a quick interview with our bank and credit union clients, discussing their experiences during and post-COVID crisis. This video features Ryan Lycans, COO of Marine Federal Credit Union.
Video:
Hear from Your Peers: Credit Union of America
Introducing Velocity’s New Video Segment: “Hear From Your Peers,” a quick interview with some of our bank and credit union clients, discussing their experiences during and post-COVID crisis. Our debut video features Eileen Phelps, COO of the Credit Union of America.
Video:
Intelligent Limit System – Velocity Client Testimonials
Hear what Velocity clients have to say about the Intelligent Limit System.
Video:
Invitation Checking System – Velocity Client Testimonials
Hear what Velocity clients have to say about the Invitation Checking System.
Video:
Learn About Our Reg. E Outreach Program
Learn how Velocity’s unique Regulation E Outreach program works.
Video:
Intro to CashPlease, Small-Dollar Loan Platform
Learn more about CashPlease, our digital small-dollar, short-term consumer loan platform.
Video:
Intro to Akouba’s Digital Lending Platform
Learn more about Akouba’s digital lending technology for commercial and retail lending.